Texto completo deste estudo aqui.
Business Knowledge Management: "A study on the market prospects, business needs and technological trends (June 2004)"Conclusões do trabalho apontam para
"holistic view on how humans behave in relation to what they know and how the power of knowledge can be effectively harnessed through a combination of social and human-centred approaches and advanced technology";
"a European school is forming which is particularly active at the interface of artificial intelligence and human centred computing – called social complexity in KM";e
"Research in how KM can support rapid organic growth or growth through acquisitions could become a key element in the quest for sustainable growth"